By Anne Shenton
This holiday season, our very own Ann Brady and Taylor Strickland shared their musical talents with us and performed a very special rendition of “It’s the Most Wonderful Time of the Year.” Watch the video below!
From all of us to you, we wish you a very Merry Christmas and Happy New Year. Have a safe and happy holiday!… Keep reading
By Anne Shenton
If you’ve been a Nexxtep partner for any length of time, chances are you’ve heard the delightful voice behind our company, Mary Lambert. Learn more about the woman who keeps us in line in this edition of Getting to Know Nexxtep.
I’ve been here almost six years. I started as a receptionist, and now I wear several little hats. As the dispatch manager, I answer service calls from clients, create service tickets, and route them to the proper technicians. I also monitor the service board to make sure all issues are being handled in a timely manner. In addition to that, I handle hardware procurement and billing.
The people, and the atmosphere. I have always enjoyed coming into work. The partners who started this company have always shown they care about us and they maintain a … Keep reading
By Anne Shenton
It’s been a while, but “Getting to Know Nexxtep” is back! Today we have an interview with Gil Morris, Systems Engineer. Gil’s been with Nexxtep almost one year (Happy Anniversary on November 15th, Gil!). He has a degree in Computer Information Systems from Wiregrass Technical College, and he’s been working in technology since the mid-90′s.
1. How and why did you get involved with technology?
The tech boom in mid-90s inspired me. I loved the possibilities of the Internet while using it for research in college. I am sure that playing some online games may have had some impact as well 
2. What is your favorite part about working at Nexxtep?
Working with the best technology professionals in the Southeast! Also, working with clients and helping them resolve their issues so they can get back to their business. There’s never a dull moment around the office! I like … Keep reading
By Anne Shenton
Gene Murphy has been a proud Nexxtepion for over four years. He is a Systems Engineer and primarily works with our clients in the accounting industry. Gene has a Bachelor of Applied Science from Valdosta State University and he also holds A+ and MCP certifications. He has worked directly and indirectly in supporting accounting firm technology for almost ten years. Gene’s favorite part about working with Nexxtep is meeting new people and working onsite and remotely with clients from all over the Southeast. In his spare time, Gene likes to cycle and play tennis. He’s also a big fan of the Texas Longhorns, Georgia Bulldogs and the Atlanta Braves.… Keep reading
By Anne Shenton
A couple of weeks ago, I wrote about how to submit a support ticket using Nexxtep’s new iPhone app. There are two other ways to submit a support ticket, and both are explained in our new video tutorial:
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Reduce email storage and management costs, satisfy e-discovery and compliance needs and provide business protection.
N-Guard Email Archiving is your answer to reducing email storage management costs, satisfying e-discovery and compliance needs, and protecting your business and employees. By adopting a software-as-a-service (SaaS) model, you virtually eliminate management burdens while ensuring safe, simple, cost- effective retention of inbound, outbound, internal, and even historical email. Anytime you need to find a particular message—or even thousands of messages—the precise information you’re looking for can be at your fingertips in just seconds.
In the not-so-distant past, most companies paid very little attention to how they stored email. Email volumes were also nowhere near what they are today, and business-critical information was routinely stored in hard-copy form. But today, email volumes are soaring, and email has become a primary medium for communicating all kids of information. Reliable storage and quick access to that information … Keep reading
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If you want to drive more traffic to your website with SEO (search engine optimization), it’s important to incorporate keywords in your site that your target audience is using in web searches. Rather than try to guess which keywords will get the most traffic, use a keyword tool, like the Google Keyword Tool. Type in a keyword (for example, an attorney in Atlanta might write “tax lawyer Atlanta”). The results will show you how many people search for that keyword in a month and will also show related keywords.
Visit http://adwords.google.com/select/KeywordToolExternal… Keep reading
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These are tips from a CNET news article written by Nicole Lee:
“Yes, there are indeed a few ways you can send and receive text messages for free. It’s a little more complicated of course, but it’s possible. One way is to send an email instead of a text message — most cell phone numbers are associated with an email address, and if you send an email to that address, the person will receive it as a text message. Different providers have different email address formats — AT&T customers have [email protected] while Verizon customers have [email protected]. You can check the email address format for your phone carrier here. You will of course need a data plan for sending email, but it won’t be billed as a text message.
“Another way to do it is via instant messaging. You can do this via Google or AOL Instant Messenger. Just … Keep reading
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We encourage all Nexxtep clients, especially those using N-Care or N-Guard services, to “enroll” in Nexxtep University. Nexxtep University is a portal on the new ncare.com website that contains useful tutorials that will help you make the most of our services. For example, you can learn how to properly submit a support request, or how to use the N-Guard spam filtering dashboard.
If there are any courses that you would like to see on Nexxtep University, there is a link to submit a course request on the site as well.
To receive the login information for Nexxtep University, email [email protected]… Keep reading
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